I couldn’t have enough good things to say about the agency ! Not only has Tammy been able to save me money and hassle over the past 2 years , but she helped educate me on Home owners insurance policies , and is just a joy to speak with ! Tammy has had years of service in this field , and it shows with her knowledge and her level of commitment with finding you the best coverage at the best price ! This is an office you can trust and depend on !

Sally (Sale) was so helpful and literally made my day. She helped save me almost $100 per month and she made the whole process super easy- she took care of everything for me! Call her to save money and for a great experience!

I am in NYC and I just purchased a new house with my partner in Albany, I realized that my partner used a company that’s kind over charged him, so I googled the insurance company in the area. Right before “Thanksgiving”, We needed help with our home insurance, James was extremely patient and helpful. He waited even over his normal business hour to help me to setup the insurance. the price is great, the service is great, James is fantastic to work with. Highly recommend James, I just told me other friends in Albany, they need to contact James to save $$$$ on their insurance policies! Thanks James! and wish you all the best! Happy Thanksgiving!

What a relief! Was with a different agency for 6 years, recently got a new vehicle and for the past 2 weeks have been nothing but confused and gotten such a “run around” regardless that I was a customer for so long. I walked into the James O’Brien agency this morning dreading the entire situation. Guess what? I left feeling GREAT! Tammy Parker was my sales agent, and she was nothing but helpful!!!! She went over SO many options with me, explained many things I didn’t understand. The best part was how fast everything was! I walked out with a brand new policy, and I feel in better hands than I ever did. I’d give a million star rating to this place if I could!

I cannot say enough good things about the James Obrien Agency and my agent Tammy. Tammy has worked hard for me for years to ensure I had the best rates possible, from my personal car insurance and renters insurance to commercial Builders Risk and General Liability. She is very knowledgeable. When anything in my life changes she is able to give me an updated quote with a quick turn around. It’s so much nicer being able to go through one agent for all my needs instead of trying juggling them all myself. Phenomenal customer service. Thank you for everything Tammy!