All i can say is im really thank full with them i dont reglet switching to them for my auto insurance. Has been one of the best decicions ever made, great people does not matter how bad you license is they try te best way they can help you to save money and have everything you need on you policy and give you the cheapest rate possible, James and his staff are great always with a smile and ready to answer you any questions explaining everything of the policy with details. I can say they are the cheapest auto insurance available out there today, this office has the greates staff available. I recommend you to get a quote with them :)
I've known Jim for about a year now and his level of service is top-notch. He's easily available and always eager to answer any questions you might have. His office is in a convenient location and his staff is always ready with a smile. Jim will spend time explaining all the ins and outs of your policy and will tell you straight out if he can or can't save you money. Real honest and earnest guy. Highly recommended.
Positive: Professionalism, Quality, Responsiveness, Value I am in NYC and I just purchased a new house with my partner in Albany, I realized that my partner used a company that's kind over charged him, so I googled the insurance company in the area. Right before "Thanksgiving", We needed help with our home insurance, James was extremely patient and helpful. He waited even over his normal business hour to help me to setup the insurance. the price is great, the service is great, James is fantastic to work with. Highly recommend James, I just told me other friends in Albany, they need to contact James to save $$$$ on their insurance policies! Thanks James! and wish you all the best! Happy Thanksgiving!
You can tell that people here actually LOVE what they do. Friendly staff, great rates and honest people. Jim is professional, helpful and passionate about helping people save money. Highly recommend!
What a relief! Was with a different agency for 6 years, recently got a new vehicle and for the past 2 weeks have been nothing but confused and gotten such a “run around” regardless that I was a customer for so long. I walked into the James O’Brien agency this morning dreading the entire situation. Guess what? I left feeling GREAT! Tammy Parker was my sales agent, and she was nothing but helpful!!!! She went over SO many options with me, explained many things I didn’t understand. The best part was how fast everything was! I walked out with a brand new policy, and I feel in better hands than I ever did. I’d give a million star rating to this place if I could!
I am glad I was transferred to NY Insurance Hub. They are very easy to talk to. They answered all my questions and made things very easy and simple for us. Sally was able to answer all my questions. One of the best customer service experience I have had. I highly recommend NY Insurance Hub.
I cannot say enough good things about the NY Insurance Hub and my agent Tammy. Tammy has worked hard for me for years to ensure I had the best rates possible, from my personal car insurance and renters insurance to commercial Builders Risk and General Liability. She is very knowledgeable. When anything in my life changes she is able to give me an updated quote with a quick turn around. It’s so much nicer being able to go through one agent for all my needs instead of trying juggling them all myself. Phenomenal customer service. Thank you for everything Tammy!
Sally (Sale) was so helpful and literally made my day. She helped save me almost $100 per month and she made the whole process super easy- she took care of everything for me! Call her to save money and for a great experience!
I have my home insurance through here. My agent Tammy that i work with is amazing and very knowledgeable. Any question i have had always has the answer. When i needed a quote, i had it in no time like i was the only customer, and when i needed quick assistance, she was there. Amazing service. Thank you Tammy!
My interaction with Sally was very pleasant. She took the time to check for necessary documentation as requested and followed up with my Manager and myself. I've had O'Brien Insurance for many years prior to this one and the service has always been impeccable.
We had a more difficult than usual insurance problem: the vacant Bronx house of my mother-in-law, who had passed away. The NY Insurance Hub was able to find an underwriter who would issue such a policy. Tammy was a pleasure to deal with, always cheerful and helpful despite that we had to revise things a couple of times to keep the costs down.
Everyone here is very personable and professional. We made the switch 2 years ago, and can not imagine being anywhere else for our insurance. James took the time to help us find the best deal for us.
I have been with the James O'Brien agency 2 and a half years for both auto and home. James has looked into other companies to get the best rates and the best coverage. Love the service and will continue to support
Wow! After being with another company for 19 years who I felt dismissed as a customer and very unhappy, I finally made the dive to get some new bundled quotes....."uggghhh" was all I thought before I rolled my sleeves up and started. I am no spring chicken and pride myself at not falling for kindness just because someone wants to make a sale. James O'Brien was my first and last call to find new insurance. He listened on end to everything, (even all the things not related to insurance), went over all the details with me in a very classy and respectable manner regarding my existing insurance and the coverage he could provide for me. He made the whole process more painless than I have ever experienced! He called me when he said he would, emailed me when he said he would, and so on. I dreaded the call back with the new cost if I switched.....and to my surprise, it was less expensive and better coverage! I beg anyone who is unhappy or dissatisfied with their current insurance company to contact James asap, you will NOT be disappointed. Thank you again Jim! Sincerely, Janeen H.
Great customer service! I refer ppl to this agency frequently, and highly recommend it. Amazing customer service and Tammy is great!
Tammy is awesome! Gave me an amazing quote and great customer service! Thank you so much!!! Five stars all around!!!
If you're looking for fun, intelligent people to handle your insurance needs then this is the place to go. Both members of this agency were kind, friendly, funny, and professional. They made me feel welcomed and comfortable. I spent more time there then I planned because I enjoyed myself in their company.
I worked with a real professional, Tammy, who handled all the twists and turns thrown at her. With my company it was even more difficult as we were being undermined by an our previous unscrupulous insurance broker. I found the Staff at the NY Insurance Hub, professional, ethical, honest, communicative and a pleasure to work with. I highly recommend them.
I was referred to the James O’Brien Agency, and they got me right back on the road, if you want a great customer service experience and great rates go to the NY Insurance Hub!
Tammy Parker is the best agent ive had i have been with this insurance company for some years now & she has been extremly helpful time & time again. i love her both myself my mother & my husband love her
I was just recently switched over from a previous agency to the NY Insurance Hub, and the interaction i had with sally was great! She handled my problems in a timely manner!!!
I couldn’t have enough good things to say about the agency ! Not only has Tammy been able to save me money and hassle over the past 2 years , but she helped educate me on Home owners insurance policies , and is just a joy to speak with ! Tammy has had years of service in this field , and it shows with her knowledge and her level of commitment with finding you the best coverage at the best price ! This is an office you can trust and depend on !
I just recently got bought a condo And I needed a homeowners policy and sally took care of everything for me! Everyone in this agency is great to work with I highly recommend!!!!
Couldn't be happier with my choice to pick Jim as the one to handle my insurance needs. He is very thorough, and has my best interests in mind at all times. Even stepped me into a new policy with better coverage at a cheaper price. Highly recommend!
Great customer service. When ever I have a problem I call and its solved within a few hours
Every time I call the office the girls are always there to help in anyway they can. They are very helpful and always there to answer any questions or concerns you may have. They go the extra mile and it is greatly appreciated. Great customer service is given every time.